A Petition Regarding Consumer Utility Hardship
Environment and Public Affairs Committee· 10 April 2008petition_response
This 2008 WA parliamentary report examines consumer utility hardship, focusing on electricity, water, and gas affordability. It reviews policies, practices, and regulations of utilities and government agencies, comparing WA to other states. The report highlights the need for consistent data collection and proactive measures to assist vulnerable consumers.
Impact
Low-income and disadvantaged consumers in Western Australia are most affected, potentially facing disconnection from essential services. Utilities and government agencies also need to adapt policies and practices.
utilitiespublic_sectorutility hardshipconsumer debtdisconnectionsfinancial hardshipessential servicespayment planseconomic regulationWACOSSenergy ombudsman
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