❓ Hon Tim Clifford asks about public housing waitlist management, specifically regarding reinstatement after withdrawal due to missing information, removals due to housing allocation, and policies for contacting applicants. The Minister provides data and policy details.
AnsweredQoN 198Legislative Council
QuestionView source ↗
Public housing—Waitlist
198. Hon Tim Clifford to
the parliamentary secretary representing the
Minister for Housing and Works:
(1) In the past five financial years, how
many applications for public housing were reinstated after being withdrawn from
the waitlist because the requested information was not provided?
(2) For each of the last five financial
years, how many applications for public housing were removed from the waitlist
because the applicant received housing?
(3) Under what policy are Department of
Housing and Works staff required to make reasonable efforts to contact an
applicant, and are those reasonable efforts checked by another staff member
before an individual is removed from the public housing waitlist?
198. Hon Tim Clifford to
the parliamentary secretary representing the
Minister for Housing and Works:
(1) In the past five financial years, how
many applications for public housing were reinstated after being withdrawn from
the waitlist because the requested information was not provided?
(2) For each of the last five financial
years, how many applications for public housing were removed from the waitlist
because the applicant received housing?
(3) Under what policy are Department of
Housing and Works staff required to make reasonable efforts to contact an
applicant, and are those reasonable efforts checked by another staff member
before an individual is removed from the public housing waitlist?
AnswerView source ↗
I thank the
honourable member for some notice of the question. I provide the following on
behalf of the Minister for Housing and Works.
An applicant for
public housing is required to notify the department if their contact details or
circumstances change and respond to and provide accurate information to the
department related to their application when requested.
The rest of the
response is in tabular form, and I seek leave to have the following information
incorporated into Hansard .
Leave granted for
the following material to be incorporated.
(1) A
single application may be withdrawn and reinstated multiple times, and
applicants retain original registration dates if their application is
reinstated.
2024–25: 3,473
2023–24: 3,170
2022–23: 2,986
2021–22: 2,098
2020–21: 2,670
(2) Applications removed
from the public housing waitlist due to public housing allocation.
2024–25: 2,354
2023–24: 2,475
2022–23: 2,643
2021–22: 1,963
2020–21: 1,758
(3) It is important that
applications for public housing remain as accurate as possible to assist the
Department of Housing and Works to best understand an applicant's housing needs
and allocate their application appropriately.
An applicant for public
housing is required to notify the Department if their contact details or
circumstances change and respond to and provide accurate information to the Department
related to their application when requested.
In accordance with the
Application Management Policy, the Department reviews all applications annually
to assess continued eligibility to public housing and understand an applicant's
housing needs, by sending an annual Housing Application Review Form.
The Department makes
reasonable efforts to contact an applicant if they do not respond to requests
for information, including by telephone, text message, post, email and by
contacting next of kin or registered third parties who have an applicant's written
consent to share information with the Department.
honourable member for some notice of the question. I provide the following on
behalf of the Minister for Housing and Works.
An applicant for
public housing is required to notify the department if their contact details or
circumstances change and respond to and provide accurate information to the
department related to their application when requested.
The rest of the
response is in tabular form, and I seek leave to have the following information
incorporated into Hansard .
Leave granted for
the following material to be incorporated.
(1) A
single application may be withdrawn and reinstated multiple times, and
applicants retain original registration dates if their application is
reinstated.
2024–25: 3,473
2023–24: 3,170
2022–23: 2,986
2021–22: 2,098
2020–21: 2,670
(2) Applications removed
from the public housing waitlist due to public housing allocation.
2024–25: 2,354
2023–24: 2,475
2022–23: 2,643
2021–22: 1,963
2020–21: 1,758
(3) It is important that
applications for public housing remain as accurate as possible to assist the
Department of Housing and Works to best understand an applicant's housing needs
and allocate their application appropriately.
An applicant for public
housing is required to notify the Department if their contact details or
circumstances change and respond to and provide accurate information to the Department
related to their application when requested.
In accordance with the
Application Management Policy, the Department reviews all applications annually
to assess continued eligibility to public housing and understand an applicant's
housing needs, by sending an annual Housing Application Review Form.
The Department makes
reasonable efforts to contact an applicant if they do not respond to requests
for information, including by telephone, text message, post, email and by
contacting next of kin or registered third parties who have an applicant's written
consent to share information with the Department.
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