Mr. Hunter questions the Minister for Energy and Decarbonisation regarding Western Power's electricity connection times for residential, commercial, and industrial properties, seeking detailed data on performance, delays, and government actions.

⏳ Awaiting AnswerQoN 2290Legislative Assembly
Asked
5 May 2026
Portfolio
Energy and Decarbonisation

QuestionView source ↗

I refer to connection times for electricity by Western Power and I ask:(a) For the 2024–25 financial year, what was the average connection time for new residential electricity connections undertaken by Western Power;(b) For the same period, what was the average connection time for new commercial and industrial electricity connections;(c) What were the longest and shortest connection timeframes recorded for:(i) residential connections; and(ii) commercial and industrial connections;(d) How many connection applications exceeded Western Power’s target or benchmark timeframes for:(i) residential connections; and(ii) commercial and industrial connections;(e) What are Western Power's current target timeframes or service standards for:(i) residential connections; and(ii) commercial and industrial connections;(f) How many connection applications are currently outstanding, and what is the average waiting time for:(i) residential connections; and(ii) commercial and industrial connections;(g) What are the primary causes of delays in connection timeframes, including but not limited to workforce constraints, material shortages, planning approvals, or network capacity limitations;(h) How many complaints has Western Power received regarding connection delays in the 2024–25 financial year;(i) What steps has the Government directed Western Power to take to reduce connection timeframes and improve service delivery;(j) Can the Minister provide a breakdown of connection timeframes across Western Australia by region, including but not limited to:(i) Wheatbelt;(ii) Goldfields-Esperance;(iii) Pilbara;(iv) Mid West;(v) South West; and(vi) Perth metropolitan area;(k) For each region listed, please provide:(i) the number of residential connections completed;(ii) the average residential connection time;(iii) the number of commercial and industrial connections completed;(iv) the average commercial and industrial connection time; and(v) the number of outstanding applications;(l) Can the Minister provide a list of towns or localities within each region where connection timeframes exceeded target benchmarks;(m) What is the average cost to applicants for:(i) residential connections; and(ii) commercial and industrial connections; and(n) Has Western Power experienced any increase in connection demand over the past three financial years, and how has this impacted delivery timeframes?
I refer to connection times for electricity by Western Power and I ask:
(a) For the 2024–25 financial year, what was the average connection time for new residential electricity connections undertaken by Western Power;
(b) For the same period, what was the average connection time for new commercial and industrial electricity connections;
(c) What were the longest and shortest connection timeframes recorded for:
(i) residential connections; and
(ii) commercial and industrial connections;
(d) How many connection applications exceeded Western Power’s target or benchmark timeframes for:
(i) residential connections; and
(ii) commercial and industrial connections;
(e) What are Western Power's current target timeframes or service standards for:
(i) residential connections; and
(ii) commercial and industrial connections;
(f) How many connection applications are currently outstanding, and what is the average waiting time for:
(i) residential connections; and
(ii) commercial and industrial connections;
(g) What are the primary causes of delays in connection timeframes, including but not limited to workforce constraints, material shortages, planning approvals, or network capacity limitations;
(h) How many complaints has Western Power received regarding connection delays in the 2024–25 financial year;
(i) What steps has the Government directed Western Power to take to reduce connection timeframes and improve service delivery;
(j) Can the Minister provide a breakdown of connection timeframes across Western Australia by region, including but not limited to:
(i) Wheatbelt;
(ii) Goldfields-Esperance;
(iii) Pilbara;
(iv) Mid West;
(v) South West; and
(vi) Perth metropolitan area;
(k) For each region listed, please provide:
(i) the number of residential connections completed;
(ii) the average residential connection time;
(iii) the number of commercial and industrial connections completed;
(iv) the average commercial and industrial connection time; and
(v) the number of outstanding applications;
(l) Can the Minister provide a list of towns or localities within each region where connection timeframes exceeded target benchmarks;
(m) What is the average cost to applicants for:
(i) residential connections; and
(ii) commercial and industrial connections; and
(n) Has Western Power experienced any increase in connection demand over the past three financial years, and how has this impacted delivery timeframes?

AnswerView source ↗

This question is awaiting a response from the Minister.

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