Mr Hunter is seeking detailed information regarding the rebranding of School Bus Services WA to Schoolbuses, including costs, justifications, and consultation processes. He also inquires about the School Buses contact centre's staffing, location, costs, and performance.

⏳ Awaiting AnswerQoN 1862Legislative Assembly
Asked
25 February 2026
Portfolio: Transport

Question

I refer to the rebranding of School Bus Services WA to Schoolbuses and I ask:(a) When was the decision made to rebrand School Bus Services WA to Schoolbuses;(b) What was the total cost of the rebranding, including all associated expenses;(c) Please provide a breakdown of the total cost including:(i) branding and design services;(ii) marketing and communications;(iii) replacement of signage; and(iv) any other associated costs;(d) Which external companies, consultants, or contractors were engaged to undertake any aspect of the rebranding;(e) What was the procurement process used to engage these companies, consultants, or contractors;(f) How much was paid to each company, consultant, or contractor involved in the rebranding;(g) Was a business case prepared to support the rebranding and, if so:(i) on what date was it completed; and(ii) will the Minister table the business case;(h) What was the justification for the rebranding, and what benefits are expected to be delivered;(i) What consultation was undertaken with bus contractors, schools, parents, or the community prior to the rebranding;(j) How many staff are currently employed in the School Buses contact centre;(k) Where is the contact centre physically located;(l) What was the total establishment cost of the new contact centre, including fit-out, technology, and recruitment; and(m) What is the current average wait time for processing of applications and enquiries in the contact centre?

Answer

This question is awaiting a response from the Minister.

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