📜 Code of Conduct for the Supply of Electricity to Small Use Customers 2022
CodeSL 2022/20714 December 2022
Principal Act
This code outlines the conduct required by electricity retailers and distributors in Western Australia when supplying electricity to small use customers. It covers marketing, connection, billing, payment, disconnection, and complaints.
Small use electricity customers in WA are affected by the standards of service they can expect from retailers and distributors. Businesses must comply with the code's requirements regarding marketing, billing, payment assistance, and disconnection procedures.
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